Eastern Mennonite University

1. Define who establishes various policies related to single sign-on (SSO) and authentication

2. Have basic identity management policies in place, including data and service stewardship responsibilities and use of the system

3. Have policy in place specifying whether NONE/SOME/ALL campus authenticated web sites are REQUIRED to use the central web single sign-on system

4. Create Help desk support for users encountering problems accessing central web sites protected by SSO

5. Reliably issue credentials to on-campus faculty/staff/students

6. Create Help desk support for users encountering problems accessing department web sites protected by SSO

7. Provision/de-provision accounts for and authenticate on-campus faculty, staff, and students

8. Provision/de-provision accounts for and authenticate other constituencies (e.g. applicants, alums, affiliates)

9. Install/operate/manage Shibboleth identity provider software

10. Define how often service providers should refresh their metadata

11. Promulgate policy describing process and constraints when a service provider is compromised

12. Define minimum operational and environmental requirements for the remote server/application

13. Define policies on log retention at service providers

14. Create process to register a new service providers (e.g. site inspection requirements)

15. Create problem resolution process for when users cannot access department-supported service provider

16. Create process for service providers to report abuse of their site (e.g. such as by anonymous users)

17. Provide technical support to department service provider sites, including documentation describing the web SSO service (description, process to participate, etc)

18. Manage the metadata describing service providers and provide mechanism for distribution

19. Choose approach to PKI trust within the campus federation (rooted, self-signed)

20. Provide installation instructions, configuration files and other local files (e.g. error pages, logos ) customized to the campus for the department sysadmins

21. Identify attribute source systems and define and describe the set of attributes that are available

22. Identify who governs the decision to release attribute X to service provider Y

23. Develop policy defining, in a general way, which services are eligible to receive which attributes

24. Achieve buy in to attribute release process from Identity stakeholders

25. Define problem escalation procedure, such as when the wrong attributes are sent to a service provider

26. Define process to follow when a service provider requests an attribute that is not currently available as defined by the policy above

27. Maintain a minimal set of attributes describing each user

28. Populate eduPerson attributes for each user

29. Manage entitlement values on user objects

30. Provide support for groups in the local directory and configure Shibboleth to use them

31. Configure the identity provider attribute resolver for the appropriate sources

32. Identify who is responsible for editing/implementing the attribute release policies

33. Develop policy governing use of attributes by service providers such as attribute retention, sharing, etc.

34. Define process a service provider would use to request attributes and the process used to respond to the request

35. Document how a service provider's web server could authorize users given the provided attributes

36. Document how an application could use the supplied attributes in alternative ways, such as for customization or form completion

37. Ensure compliance with federation policies

38. Publish identity management and identification and authentication practice, if required

39. Define process for a) a department requesting an attribute release policy referring to a remote site, and b) central IT reviewing, creating, and managing the attribute release policy

40. Define help desk process for when user encounters a problem accessing service providers

41. Ensure compliance with federation attribute practice

42. Follow technical steps to join the desired federation

43. Configure identity provider software to use federation metadata and credentials and refresh when required

44. Ensure SP is compliant with federation policies

45. Ensure service provider has defined problem resolution process for remote users

46. Create process for department service provider to ask to be added to federation metadata

47. Add service provider information to the federation metadata

48. Configure service provider software to use federation metadata and credentials and refresh when required