Most of the configuration for Shibboleth behavior for the Service Provider lies in the file shibboleth.xml , located by default at /opt/shibboleth-sp/etc/shibboleth/shibboleth.xml . Additional configuration information, particularly for protecting resources and triggering Shibboleth protection, is located in Apache's httpd.conf or .htaccess files, iPlanet's conf files, and IIS' configuration. Log levels are defined in an extensive set of .logger files.

Other documentation is available, including extensive in-line comments in configuration files, initial configuration and deployment information, and a guide to moving the provider to production use.

For troubleshooting, check the common errors list and then send an e-mail to shibboleth-users@internet2.edu.